Terms and Conditions of Service
Effective Date: October 29, 2026. Last updated: October 29, 2026.
1. Terms of Engagement
By visiting this website or retaining Ace Secure Tech ("we", "us", "our") for Devolutions Remote Desktop Manager implementation, consulting, or staff training services, the client ("Client", "Institution") agrees to be bound by these Terms and Conditions.
2. Independent Service Provider Status
Ace Secure Tech is an independent IT consulting and professional education practice. Remote Desktop Manager is a registered trademark of Devolutions Inc. Ace Secure Tech is not affiliated with, sponsored by, authorized by, or endorsed by Devolutions Inc. All consulting deliverables, configuration scripts, and training workshops are developed independently by Ace Secure Tech.
3. Scope of Implementation & Training
All professional engagements—including architecture assessments, Devolutions Server (DVLS) configurations, multi-vault setups, and staff training workshops—are governed by separate written statements of work (SOW) or institutional service agreements signed by both parties.
4. Client Responsibilities & Network Backups
The Client remains solely responsible for maintaining verified data backups of their network directories, Active Directory infrastructure, and workstation configurations prior to initiating any architectural migration or software deployment.
5. Intellectual Property
All custom documentation, training syllabi, architectural blueprints, and procedural playbooks authored by Ace Secure Tech are licensed to the purchasing institution for internal educational use only and may not be resold or publicly redistributed.
6. Limitation of Liability
To the maximum extent permitted by applicable California law, Ace Secure Tech shall not be liable for any indirect, incidental, punitive, or consequential damages resulting from network downtime, third-party software updates, or unauthorized access to client networks outside our direct control.
7. Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles. Any legal action arising hereunder shall be brought in the state or federal courts situated in Alameda County, California.
8. Contact Information
Ace Secure Tech
1100 Via Esperanza
San Leandro, California, 94580, USA
Phone: +13053497378
Email: [email protected]