Privacy Policy

1. Introduction & Commitment to Privacy

Ace Secure Tech ("Ace Secure Tech", "we", "our", or "us"), headquartered at 1100 Via Esperanza, San Leandro, California, 94580, USA, provides remote access architecture, software implementation, and training services primarily catering to educational institutions. We hold data privacy and confidentiality to the highest standard.

2. Information We Collect

We collect contact details and institutional scoping information provided through our website forms, phone communications, or email correspondence. This includes:

• Institutional representative name, work email address, phone number, and administrative role;
• School, district, college, or university name and campus location;
• Technical environment parameters (such as workstation counts, server operating systems, and target training scope).

3. Use of Information

We process collected data solely for legitimate educational consulting operations:

• Responding to requests for architecture reviews and technical proposals;
• Delivering scheduled Devolutions Remote Desktop Manager training workshops;
• Providing technical documentation and ongoing maintenance support.

Ace Secure Tech does not sell, lease, or monetize customer or inquiry information.

4. Educational Records & FERPA Considerations

In our capacity as an implementation and training provider, Ace Secure Tech does not harvest, store, or process student educational records. When assisting institutions with architecture designs, all configurations adhere to strict FERPA-aligned data segregation and credential injection principles to ensure educational data remains completely safeguarded within the institution's boundaries.

5. California Consumer Privacy Act (CCPA / CPRA)

California residents possess statutory rights under the CCPA/CPRA, including the right to request disclosure of personal information collected, request deletion, and request non-discrimination for exercising privacy rights. To submit a verifiable consumer request, contact us at [email protected].

6. Data Security Practices

We implement industry-standard technical and organizational security controls, including SSL/TLS encrypted web sessions, access restriction policies, and internal confidentiality protocols.

7. Contact Information

Ace Secure Tech
1100 Via Esperanza
San Leandro, California, 94580, USA
Telephone: +13053497378
Email: [email protected]